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figment global solutions pvt. ltd.
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Global Solutions Pvt. Ltd.

As our offerings are services and software solutions, the following policy applies:

  • Service Cancellations – Service subscriptions or software licenses can be cancelled within 15 days of purchase/activation, subject to review of usage.
  • Non-Refundable Services – Once a service has been fully delivered or software has been downloaded/activated, it is generally non-refundable.
  • Refund Eligibility – Refunds may be approved only in the following cases:
    • Technical issues that prevent use of the software/service, and which cannot be resolved by our support team.
    • Duplicate or erroneous payments.
  • Refund Timeline – Approved refunds will be processed within 2–7 business days to the original payment method.
  • Disputes – Issues regarding third-party software integrations or features outside our control are not eligible for refund.
  • Contact for Refunds – To initiate a cancellation or refund, please contact our support team with your order/license details.
  • Pricing Information – Our services are tailored to client needs, and pricing may vary depending on scope, scale, and customization requirements.
    Our services start from ₹7,000 and beyond, based on the solution selected.